Terms & Conditions

 

 

 

 

 

 

 

 

 

luxury vintage concept

Returns & Refunds Policy

We offer a one week return policy. If you are not happy with your purchase for whatever reason, please contact us immediately at sales@alexciani.com and we will arrange the return. A full refund – save for shipping expenses – will be released within two weeks from the moment the watch has been received, inspected and approved for return if it is in the exact same conditions in which it was sold.

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Warranty

We also offer a six months warranty on the good timing of the movement, unless otherwise stated. This warranty refers to service issues and does not apply to accidental breakage. All watches are also pressure tested. Keep in mind, however, that a watch that has been used for several decades is not likely to perform as a new one: swimming with a vintage timepiece is not a good idea and you will do so at your own risk.

luxury vintage concept

Originality & Authenticity

We guarantee every watch we sell to be absolutely original and will stand by our commitment to deliver period consistent timepieces. It is normal that over several decades of use some moving parts – crystal, bracelet, buckle, bezel, etc. – may have been eventually replaced by previous owners with factory parts: this is part of the life of a vintage object and, although we generally select watches that have all period matching parts, do not consider that  a lack of originality. Ask your questions before you buy and feel free to return your item within our policy’s time limit if anything is not up to your expectations.

luxury vintage concept

Payment

We require a direct bank transfer for all sales. Credit cards and PayPal may also be used on occasion, but commissions may apply depending on the amount. Items will be shipped only once payment is cleared.

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Shipping, Domestic & International

We offer free, fully insured shipping with every sale. It is the buyer’s responsibility to pay for all duties, taxes, tariffs or customs dues if any.

Privacy Notice

This privacy notice discloses the privacy practices for

Luxury Vintage Concept Inc.

This privacy notice applies solely to information collected by this Web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through this Web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the collection, use and distribution of your data.
  3. The security procedures in place to protect the loss, misuse or alteration of information under Luxury Vintage Concept Inc.
  4. How you can update or correct any inaccuracies in your information.

Information Collection, Use and Sharing:

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

The personal information you provide us will not be sold, distributed, or otherwise shared with anyone. The only exception is that we may share the information with a third-party vendor solely for administrative purposes and only then if the vendor also has agreed to abide by this agreement. If you prefer that we do not share your name and address with a vendor, please contact us via email.

As of May 25, 2018, in accordance to the EU General Data Protection Regulation (“the GDPR”), we are updating our privacy terms. If you are a European Union (“EU”) citizen under the law regarding the collection, processing, and use of information about you we are following previously mentioned GDPR regulations. As set forth above, the information that we collect about you when you use the Service may include certain digital identifiers that are considered “personal data” under European law.

If you subscribe to our mailing list, you may opt out of any future contacts from us at any time by contacting us via email. You can also do the following:

  1. See what data we have about you if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

If you feel that we are not abiding by this privacy policy, or if you would like to opt out of future contacts, please e-mail us at office@alexciani.com.

 

Innovation

luxury vintage concept

If you have any questions, please let us know.