Returns & Refund Policy

All watches sold come with a 5-day return policy. If you are not happy with your purchase, please contact us immediately at office@alexciani.com. Watch must be returned in the same condition as it was sent. We will issue a refund within 7 days after the watch has been fully inspected. We will not issue a refund on any watch after the 5 day inspection period.

Returns must be sent by the same method the watch was received with. All items returned must always be fully insured and paid for by the customer. For a refund, watches must be returned and received in the exact same condition as shipped. A full inspection will take place prior to issuing any refund.

Refunds will be considered ONLY after the watch or watches are returned safely.

Watch Guarantee

We have a 6 month guarantee on the timing of the movement unless otherwise stated. If you hit, drop, or shake the watch and something breaks we will be glad to repair at your expense.  Most vintage watches are not water or shock resistant. Most of our watches are rare or in spectacular condition so the watches should be treated as such.

Watch Authenticity

We stand behind all of our watches if there is a question with authenticity we will be glad to give you a refund, as long as it’s returned in the condition that we sent it to you.

Payment Forms

At the moment we only accept paypal for items costing less than $4,000.
Any purchase over $4,000 will require a direct bank transfer.
Items will be shipped once payment is cleared.

Shipping Information & International Information

We offer free shipping and full insurance for every watch.
It is the buyers responsibility for any and all duties, taxes, tariffs or customs due.